Azure support plans

At IG CloudOps, we recognise that cloud infrastructure is at the heart of your business operations, and its performance has an impact on both you and your customers. When you work with a certified Azure partner, you can rest assured that you're working with Azure specialists.

Our Azure support plans include:

Find out how we will work with you

Why choose IG CloudOps for your Azure support?


Case study: inclarity

Managing & Supporting existing Azure infrastructure to reduce costs and increase reliability.

Read the full case study

We have the hard-won knowledge from working with hundreds of Azure deployments for over a decade. We can be bolted on to your existing team and provide an Azure support service as we have done for many other customers. 

From architecture and implementation to support, management, maintenance, and upgrades, we provide the whole life cycle of Azure services. We also spend time working with a variety of AWS and Azure deployments around the world, ensuring that we are always up to date on the newest developments.

We have then put this knowledge into our CloudOps cloud management software to allow us to scale our knowledge across hundreds of Azure workloads. 

As a certified Azure partner, we ensure you get the maximum ROI from your cloud deployment and have the infrastructure which will support your immediate and long-term business objectives.

How we work

We work closely with your internal IT specialists to understand what you want to achieve so we can recommend solutions that complement your own technology stack and help you progress in the cloud.

IG CloudOps support services can be tailored to your specific requirements from fully managed and hosted through to monitoring and support to complement your own team.

Improve the stability of your cloud deployment with our CloudOps software, which enhances platform management and lowers subscription costs. We deliver all of our consulting and support services, as well as performance monitoring, auto-healing, and cost optimization, through our UK based Azure team and our cloud management platform CloudOps.

On-going Support

The CloudOps package includes advisory and support services. Problems with your cloud infrastructure can have a significant impact on your company's performance igroup we will:

  • Identify and diagnose issues with monitoring
  • Root cause analysis
  • Resolve the issue
  • 24/7 Support
  • Ensure it does not happen again

In most cases, we resolve problems before you even notice them.

Optimisation & maintenance
(Performance & Cost saving)

Azure cloud architecture will evolve over time, potentially leading to greater costs and the failure to identify and eliminate redundant services.

CloudOps includes cost optimisation and performance recommendations:

  • Automatically carrying out regular reviews of your Azure infrastructure and providing cost-saving recommendations
  • Identifying redundant or un-used resources
  • Scaling of resources to meet peak depend and scaling back for low demand saving you money
  • As Azure evolves, resources are reallocated to improve performance and cut costs


We assist you throughout the whole lifecycle of your cloud infrastructure:

We help businesses get a competitive advantage by accelerating your cloud implementation as your Azure partner.


SLAs to protect your business with 24/7 monitoring enabling us to deliver 99.999% uptime as standard. All of this is included as part of CloudOps this helps:

  • Security hardening & monitoring
  • Prevent application outages
  • Analyse consumption levels
  • Make performance recommendations
  • 24/7 fault recovery & auto

Monitoring ensures that any problems are identified and rectified quickly, as well as preventing them from recurring.

Featured articles

Cloud technology has become a critical aspect of modern businesses. If you don’t have sufficient Azure support in place for your cloud deployments, you’re leaving it open to serious risk.

In this article, we explore the options available for cloud support, compare their pros and cons, and help you understand what the best choice is for your business.


Managing Azure Infrastructure? Why Settle for Azure Consultants?

While it may seem like a good option to rely on Azure consultants to support, maintain & deploy your cloud, this approach has challenges and limitations.

Thankfully, there are more cost-effective solutions available that can deliver the expertise of a consultant while also providing the ongoing management and support that are necessary for a successful cloud implementation.

Read the article now

Budgeting for an Azure deployment is an entirely different concept to traditional IT systems, and those differences cause significant challenges for many organisations.

In this article, we’ll break down the key issues with Azure cost management, provide advice for controlling your spending, and offer suggestions to increase the return on your cloud investment.

Read the article now

IG CloudOps is your Azure support partner – reducing cloud costs and improving performance

We understand the challenges your business faces. Your cloud infrastructure is at the heart of your business which is why we have developed CloudOps which delivers a complete performance and support package for your business.

We provide an always-on cloud management solution that ensures infrastructure performance, minimises costs, and is ready to tackle your future problems with IG CloudOps as part of your team. CloudOps combines all of the operations, processes, and capabilities you'd expect from a cloud support relationship while also proactively assisting your organisation at no extra expense.

By choosing IG CloudOps as your Azure partner you will benefit from:

Build & operate workloads following best practices

Monitoring, incident management, reporting, change management

24/7 alerting and reporting

Full infrastructure and environment automation

Access to expert Azure architects and support engineers

Guaranteed cost savings and performance improvements

Speak to us today


What do our customers say?

“The IG CloudOps culture of approachable professionalism has been a great match with my team."

"Also, their ‘can do’ attitude with a pragmatic approach to problems has enabled us to move our product roadmap forward.”

Dan Frost
Managing Director at Adaptive

“IG CloudOps had the knowledge and expertise we needed and they were able to demonstrate how they would support our development team quickly and efficiently through their cloud management solution, CloudOps.”

Steve Stringer
Software Architect at Oak Software

Over 70 customers across 8 countries manage AWS & Azure with CloudOps