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Amazon AWS Provider Considerations to Help Support AWS

Businesses are moving more of their applications and data to the cloud. The Amazon AWS cloud platform is a popular choice for many companies. To get the most out of your AWS investment, it is important to partner with an Amazon AWS provider that can help you manage and support your environment.

1. What to look for in an AWS provider partner

When it comes to finding a partner to help you with your Amazon Web Services (AWS) needs, there are a few key things to look for. First, you want to make sure that the partner is experienced and knowledgeable about AWS. They should have a team of certified experts who can help you with everything from setting up your account to managing your resources. Second, you want to make sure that the partner offers a wide range of services. They should be able to help you with everything from architecting, utilising new AWS services, provisioning and scaling your resources to monitoring and logging. Finally, you want to make sure that the partner is committed to providing excellent customer service via an SLA. They should be responsive to your needs and always available to help you troubleshoot any issues you may have. By taking the time to find a partner who meets all of these criteria, you can be confident that you're getting the best possible service for your AWS needs.

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2. How to evaluate an AWS provider partner

When it comes to finding a provider for your AWS needs, there are a few key factors to keep in mind. First and foremost, you'll want to consider the provider's experience and expertise. Do they have a good understanding of the AWS platform and the various services that it offers? Are they up to date on the latest features and offerings? In addition, you'll also want to take into account the provider's customer service record. How responsive are they when it comes to addressing issues or answering questions? Are they easy to reach and quick to resolve problems? Finally, you'll also want to consider the provider's price point. Are their fees competitive with other providers in the market? Do they offer discounts for long-term contracts or volume purchases? By considering all of these factors, you can be sure to find an AWS provider that best suits you.

3. What questions to ask an AWS provider partner

When considering an AWS provider partner, there are a few key questions you'll want to ask to make sure they're a good fit for your needs. First, find out what kind of experience they have working with AWS. Do they have enterprise support in place with AWS? What kind of training do they offer? Second, ask about their pricing model. How do they charge for their services? Is it a fixed fee or a pay-as-you-go model? Lastly, inquire about their support offerings. What kind of support do they provide? What are their response times like? By asking these questions, you can get a better idea of whether or not an AWS provider partner is right for you.

4. The benefits of working with an AWS provider partner

When it comes to accessing the power of the cloud, working with an AWS provider partner can bring many benefits. First of all, AWS provider partners have a deep understanding of the AWS platform and how to get the most out of it. This means that they can help you to find the right solution for your specific needs, whether you're looking to improve your website's performance or reduce your overall costs. In addition, AWS provider partners can offer a high level of support, ensuring that you always have someone on hand to help you if you run into any problems. Finally, by working with an AWS provider partner, you'll have access to a wide range of tools and resources that can make it easier to manage your cloud environment. As a result, working with an AWS provider partner can be an extremely valuable way to get the most out of the cloud.

When considering an Amazon AWS provider, there are a few key factors you should keep in mind. Firstly, you want to partner with a provider that has extensive experience working with the Amazon AWS platform. Secondly, you want to partner with a provider that has the necessary tools to manage and diagnose your deployment. This will ensure that they have the knowledge and expertise needed to support your environment. Finally, you want to partner with a provider that can offer you comprehensive support. This includes 24/x 365 support and different levels of individuals to support you i.e., 1st, 2nd, and 3rd line.

Does AWS do direct support?

Does Amazon AWS provide direct support to customers?

A highly qualified yes, Amazon AWS does provide limited 1st line paid extra direct support to customers and full enterprise support has a high entry price point, that is for larger organizations typically. They also direct customers to seek support through their partner network.

To find a partner that meets your specific needs, you can use the Partner Finder tool on the Amazon AWS website.

Do all partners have access to the same resources?

No, all partners do not have access to the same resources. Each partner has access to different resources based on their level of certification and expertise.

Not all providers are created equal. When selecting an Amazon AWS provider, you should keep these key factors in mind to ensure you are partnering with the best possible company.

Can AWS be supported with automated technology rather than people?

Yes, AWS can be supported with automated technology. However, it is still important to have access to people who are knowledgeable about the platform and can provide support when needed. Automated technology can help you manage your environment more effectively and efficiently.

If you're looking for a powerful and easy-to-use cloud management solution, look no further than CloudOps. Our software provides all the tools you need to centrally manage your AWS environment, including tools for provisioning, monitoring, and auditing. With CloudOps, you can be confident that your AWS infrastructure is well-organized and running smoothly.

To take a CloudOps test drive get in touch

Or to find out more about the AWS support options available from AWS direct or partners read our article on the subject